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Shipping and Payment Information

~ ~ ~ ~ ~ ~ ~ METHODS OF SHIPPING (Increased postal rates as of March 2016) ~ ~ ~ ~ ~ :

Baby Bead Treasures offer’s various shipping options:

First on Orders of $100 or More your order will automatically qualify for Expedited shipping - this includes either Canada Post Expedited or Xpresspost within Canada or United States Airmail with Insurance or International Airmail with Insurance. We will always use the quickest method to ship to you upon your $100 order or more. Sorry, but we are not responsible for mail delivery delays that occur.

1. Free Local Delivery With-in Lethbridge, AB, Canada (T1H-T1K only)

2. Ground Shipping With-in Canada - Ground Regular Post Mail w/o Insurance $2.95

3. Within Canada Post Expedited - With Insurance & Tracking (approx. 5-8 days) $15.95

4. Within Canada Post Xpresspost - With Insurance & Tracking (approx. 2-4 Days) $20.95

5. Fed - Ex Express - Canada and US - Tracking & Insurance (4 to 8 days) $24.95

6. Ground Shipping to United States - Ground Regular Post Mail w/o Insurance $3.95

7. United States Airmail (approx. 4 to 10 days) $9.50

8. United States Expedited - With Tracking & Insurance (approx. 5 to 8 days) $22.95

9. United States Xpresspost - With Tracking & Insurance (approx. 2 to 4 days) $28.95

10. International Airmail – Outside Canada and United States (approx. 4 to 24 days) $11.95

11. Ground Shipping International - w/o Insurance (approx. 3 to 5 weeks) $7.95

12. Within Canada - Fed Ex 2 Business Days $64.95

13. Within Canada - Fed Ex Next Day $79.95

ALWAYS ~ Free Shipping On Orders of $100 or More = FREE & Includes Insurance & Expedited Shipping!

~ ~ ~ ~ ~ ~ ~ ABOUT GROUND LETTER POST MAIL~ ~ ~ ~ ~ ~ ~ :

If you are choosing either Canada or US Ground Letter post ground shipping from Canada or to US locations then your products will be shipped with two modification changes to the order:

1. Without Insurance - Insurance is not offered on FREE surface ground shipping.

2. Without Gift Boxes - Your items will still contain all the product detail including the organza bags, just without the gift boxes in order to meet mail dimension specifications, please do not add "GIFT BOXES" to your order upon checkout as this is not applicable to your current ground shipping method.

~ ~ ~ ~ ~ ABOUT EXPEDITED MAIL AND XPRESSPOST MAIL WITHIN CANADA~ ~ ~ ~ ~ ~ :

* This DOES include insurance, up to $100. * Includes tracking and delivery confirmation, and tracking will be sent directly to you from Canada Post as we file our shipping electronically with Canada Post. * Delivery times: range from 2 to 7 days depending on your area. * Upon placing your order you will receive an order confirmation email from us and in this first email order confirmation we will confirm your order information (order details, and shipping address) and estimated processing times for your order (expected wait time before your order is ready to be shipped out). * A second shipping confirmation email will be sent when your order is ready to be shipped and in this email we will confirm estimated or exact delivery times that you can expect your order, and all the information you require to track your order.

~ ~ ~ ~ ~ OUTSIDE OF CANADA - US CUSTOMERS OR INTERNATIONAL AIRMAIL~ ~ ~ ~ ~:

* upon checkout available is US or International Small Packet Airmail or International Small Packet Airmail (outside of Canada) for shipping our products to you, this is currently the most used delivery option for US and International customers.

* This DOES include insurance, up to $100.

* Sorry, tracking is not available on US or International Small Packet Airmail

* Delivery Times: range from (4) four to (8) eight business days - depending on your area - from time to time (during the holidays) delays have known to occur and this is due to the border. We are very sorry if you do experience a slight delay due to the border and unfortunately this is something we cannot control or predict, and we are not responsible for mail delivery problems.

* Upon placing your order you will receive an order confirmation email from us and in this first order confirmation we will confirm your order information (order details, shipping address) and estimated processing times for your order (expected wait time before your order is ready to be shipped out).

* A second shipping confirmation email will be sent when your order is ready to be shipped and in this email we will confirm estimated delivery times that you can expect your order.

~ ~ ~ ~ ~ ~ ~ WITHIN CANADA - XPRESSPOST GUARANTEE'D MAIL SERVICE~ ~ ~ ~ :

* If you require these products sooner than the standard shipping services that we use, please select Xpresspost Canda. * Your order can be shipped using our GUARANTEED 2-4 Day Xpresspost or even quicker by either: Fed Ex next business day Fed Ex overnight.

~ ~ ~ ~ ~ ~ ~ US CUSTOMERS ONLY~ ~ ~ ~ ~:

* If you are a US Customer you can choose these available delivery service options for approximate delivery service times:

** US Airmail, Includes Insurance (up to $100) but does not offer tracking, approx. 4 to 10 days depending on your area, this method is most used by our US customers, it offers quick delivery at an economical price without any border delays!

* XpressPost to US, Includes Tracking and GUARANTEED 2-4 Days ~ This is our quickest US postal method (exception of the Fed Ex overnight or next day)

* Expedited to US Mail Service, Includes Tracking and Insurance 4 to 8 days (estimated delivery)

* Fed Ex to US, Includes Tracking, Insurance and Approx. delivery from 4 to 5 days to US locations



~ ~ ~ ~ ~ ~ ~ PAYMENT METHODS~ ~ ~ ~ ~ ~ ~ :

Phone Orders (1-403-634-5439) and... Online Ecommerce Accepting all Major Credit Cards:

We offer a new and convenient way to pay. We now accept phone orders from worldwide. You may now be able to make purchases from our on-line store by calling us on our phone number at 1-403-634-5439 and placing your order with us. Please note: Our website is displayed in both Canadian and US currency.

Baby Bead Treasures now accepts credit card payments through phone orders. If you would like to place a phone order we will require the following information in assisting with placing your order, please have this information ready prior to ordering, we thank you in advance!

1. We require the Item Number's found on each shopping cart item - These generally begin with #MM followed by numbers.

2. Sizes of Each Bracelet or Necklace - Please use our Baby Bead Treasures Sizing Chart to assist in determining the correct size

3. Name Personalization of Each Item - if applicable

4. Birthstone Color Choices of Each Item - if applicable - We offer three different birthstone color charts: * Fire Czech Jablonex Glass Crystals (for Children 12 years and under) * Swarovski CrystalsTM (for ages 12 years and over) * Genuine Traditional Precious and Semi-Precious Gemstones

5. Your Name and Phone Number - Complete with Area Code

6. Your Billing Address

7. The Shipping Address if different than billing - example: if you are sending a gift to someone we will require your gift recipients full mailing address

8. FOR GIFT RECIPIENTS - if applicable: We can attach small gift cards to the gifts. If you would like to add a special note to each gift please have your special wording ready when placing your order, or by submitting through email. If gifts are going to various addresses we will have to charge our the various shipping to each location

9. Please call us to place your phone order at 1-403-634-5439. Phone orders are accepted during our regular business hours of operation. You may always place an on-line order 24 hours a day, 7 days a week. Our business hours are Monday to Saturday (Standard Mountain Time) 9:00 am to 5:30 pm. Or you can email your order to us at orders@babybeadtreasures.com

~ ~ ~ ~ ~ ~ ~ ON-LINE ECOMMERCE PURCHASES~ ~ ~ ~ ~ ~ ~ :

We accept online orders 24 hours and 7 days a week. If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Pay Pal, Mastercard, Visa, Apple Pay, American Express, Discover and your bank account (where available) for online orders. Our website will display in both Canadian and US currency.

Our website merchant services is Shopify Ecommerce with complete front end and check out with SSL is FULLY secure!


~ ~ ~ ~ ~ ~ ~ PERSONAL CHEQUES OR MONEY ORDERS~ ~ ~ ~ ~ ~ ~ ~:

You may also send us a money order, personal cheque to our mailing address. (sorry, we currently do not accept cashiers cheques from international customers and we do not accept Western Union payments). We will then send the product(s) once the the personal cheque has cleared through our banking system. Please email us with your desired products (Item Numbers) and sizes, colors at orders@babybeadtreasures.com or you may call us too at 1-403-634-5439 and we will then provide you with our mailing address to send the payment to, thanks.

Local customers – We can offer FREE delivery if you are local to us in Lethbridge, Alberta:

If you are local to Lethbridge, Alberta and would like to order any of our bracelets, there are two ways in which you can order:

1. Select FREE local delivery upon checkout

2. Purchase/Order by sending an email to deanna@babybeadtreasures.com and include this information:

A. Your contact information, phone number, address

B. Item number, size, quantity

C. The date you require your order by

We will then email you with your order details, including cost, of which you will simply verify to go ahead with your order. We do require payment in advance of either cash, or any major credit card. You may phone us with your credit card information for authorization. Upon completion of your order we will make arrangements to have your items delivered to you.

~ ~ ~ ~ ~ ~ ~ BABY BEAD TREASURES RETURN POLICY~ ~ ~ ~ ~ ~ ~ :

Yes, we accept returns.

If you are not happy with our products for any reason and would like a refund, please follow the instructions described below for your refund.

We offer a 30-Day Money Back Guarantee. (excluding shipping fees)

The item(s) must be unused, unaltered and returned with the original gift packaging.

A return authorization number MUST be obtained from us, and this number MUST appear outside of the box. Returns cannot be accepted without such authorization. For your safety, please send your item priority post and request a RETURN RECEIPT. We cannot issue refunds or credits on items that have not been received by us. Please email us at customerservice@babybeadtreasures.com or phone 403-634-5439 and to receive your return authorization number, thank you.

While we do refund the full amount for the item(s) ordered, shipping fees are non-refundable.

Warranty of Beaded Strands Beaded Watches:

We offer either a SIX Month to One year on all of our watches, under each watch product item number will now indicate the warranty that is included with each watch. This includes full warranty of the functionality of the watch and/or beaded strand. Upon purchase of ANY of our watches you will now receive a warranty redemption card with your purchase, if you ever experience a problem, please send your watch back to us, we will either REPLACE or repair your watch to good working condition upon sending it back to you. Shipping to us is not provided, shipping back to you is our expense. For more details upon warranty information, please visit our Customer Service Pages, thank you.