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Policies and Product Safety Compliance

PRIVACY POLICY:

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order. We will never under any circumstances sell, give, trade any personal information to any third parties. We maintain high standards in keeping your information safe.

RETURN POLICY:

Yes, we accept returns.

If you are not happy with our products for any reason and would like a refund, please follow the instructions described below for your refund.

We offer a 30-Day Money Back Guarantee. (excluding shipping fees)

The item(s) must be unused, unaltered and returned with the original gift packaging.

A return authorization number MUST be obtained from us, and this number MUST appear outside of the box. Returns cannot be accepted without such authorization. For your safety, please send your item priority post and request a RETURN RECEIPT. We cannot issue refunds or credits on items that have not been received by us. Please email us or phone or text us at 1-403-634-5439 and to receive your return authorization number, thank you.

While we do refund the full amount for the item(s) ordered, shipping fees are non-refundable.

Warranty of Beaded Strands Beaded Watches:

We offer either a SIX(6) month to One Year on all of our watches, under each watch product item number will now indicate the warranty that is included with each watch. This includes full warranty of the functionality of the watch and/or beaded strand. Upon purchase of ANY of our watches you will now receive a warranty redemption card with your purchase, if you ever experience a problem, please send your watch back to us, we will either REPLACE or repair your watch to good working condition upon sending it back to you. Shipping to us is not provided, shipping back to you is our expense. For more details upon warranty information, please visit our Customer Service Pages, thank you.

~ ~ ~ ~ ~ PRODUCT SAFETY COMPLIANCE~ ~ ~ ~ ~ ~ ~:

Baby Bead Treasures Jewelry Safety Compliance with Health Canada and US CPSIA (Consumer Protection Safety Improvement Act)

Consumer and Customer Safety is Important to Us:

Our bracelets comply with the Acts, Bylaws and Laws set forth by both Health Canada and the US CPSIA.

We will regularly keep our products and materials within these standards outlined by both Health Canada and the US CPSIA.

As updates, amendments occur to these laws and acts we will keep our jewelry products in compliance with both these laws and acts. We will also keep this page current and update any amendments required. We review these standards on an every six month basis and will modify or eliminate products if necessary to keep with in these product safety guidelines.

SMALL PARTS DISCLOSURE / DISCLAIMER: Baby Bead Treasures products are to be used under ADULT supervision at all times as the bracelets do contain small parts. NEVER leave your child unattended with any Baby Bead Treasures jewelry product. We do thank you in advance for taking these important safety precautions and keeping your little ones safe.

Here are Some Important Guidelines to Follow for Overall Safety and Protection of Babies/Children when wearing our products, or any accessory: (we once again thank you in advance for taking these safety precautions with your children and the accessories they may wear):

We ask that you please REMOVE bracelets BEFORE these times, activities and situations:

* Bedtime or Naptime

* Prior to accessing play equipment - as the bracelet can become caught on play equipment and endanger your child

* Prior to swimming pools

* Prior to bath time (this will help to keep the bracelet wire and the beads from being compromised in any way, the beading wire can actually stretch when subjected to water over a period of time)

* Prior to any situation where supervision will be not available or will be limited

OUR INDEMNIFICATION POLICY:

You agree to indemnify, defend, and hold harmless www.babybeadtreasures.com, its owners/officers, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct based upon our guidelines and safety provisions as outlined) by you or any other person accessing the site using your Internet account.

BRACELET CARE TIPS! Please do consider using our re-stringing service if the bracelet has been worn considerably. After considerable months of natural wear the natural oils in our skin, movement of the beads against the stringing material, environmental conditions (sun, water, etc) can actually weaken the heavy 49 stranded wire. You may want to check the bracelet periodically for any weak points on the bracelet and send the bracelet back to us to re-string/resize. We offer a re-size service and can re-size the bracelet for your too, if you purchase the re-stringing, we will not charge you for a re-size, you can generally receive two services for the price of one! Please just send us a note in the comments field upon purchase and indicate you would like the bracelet re-sized, or include a note in the envelope if you are mailing back to us for the revision and/or resize, thanks.

We have added some facts, and quotes outlined by both the US CPSIA and Health Canada.

We have also provided links to Health Canada and their Industry Standard Guideline for Enforcement Policy of Children's Jewellery Regulations under the Hazardous Products Acts, Revised June 18, 2013, Health Canada proposes to reduce Lead and Cadmium found in children's costume jewellery.

Health Canada Jewelry Safety Regulations PDF June 18, 2013:

"Many jewelry items are covered with a protective coating and these coatings contain lead on the metal findings (cheap costume jewelry is highly noted to have these coatings on the metal findings). A large potion of costume jewelry sold in North America today contains lead. This not lead exposure risk associated with wearing lead-containing jewelry, but lead exposure can occur when the jewelry is chewed or sucked on. Lead components of costume jewelry are often covered with a protective or decorative coating (such as metallic coatings), but such coatings may be readily removed when the item is sucked or chewed. Young children have a natural habit of putting items in their mouths and lead has a sweetish taste which encourages children to chew or suck on lead-containing jewelry". (AN EXAMPLE of this type of costume jewelry would be things purchased from a vending machine).

All of Baby Bead Treasures precious metals are 100% lead free, Cadmium and nickel free, we do not or have not ever used ANY metals that contain lead coating on the surface or within the precious metals themselves. All of our jewelry findings are fine quality of .925 or higher sterling silver content, or 10K, 14K or 20K Gold Filled, or 14K vermeil gold. Although.. the US CPSIA allows for a lead content below 600 ppm (parts per million - which is equal to approx. 100 grams per item - as long as the lead content is not migratable) to be sold in children's jewelry. Baby Bead Treasures simply chooses NOT TO SELL any infant or children's jewelry that contains lead in any findings, crystals (eg. Swarovski Crystals) or stones. We use the Czech Fire-Polished Preciosa (former Jablonex) lead free glass crystals, some information about these crystals is provided below.

Children's Birthstone Bracelets we use the Czech Fire-Polished Preciosa/Jablonex Lead Free Glass Beads:

Czech Fire-Polished Preciosa/Jablonex Glass Crystals have been immensely popular for over two centuries and their appeal is still growing today. Compared to the Flat Lap-Polished beads, the Fire-Polished beads have three major advantages:

1. No Lead and Very Durable

2. The intense heat of the furnace "fires" the facets smooth. The result is warm flashes of refracted fire, boiling up from the interior rather than the intense surface reflections of a Lap-Polished bead.

3. Significantly better pricing

This allowable product listed is what can be used or sold for children according to the "Guide to US Consumer Product Safety Improvement Act (CPSIA) for Small Businesses, Crafters, Resellers and Charities":

1. - Wood

2. - Other natural materials including coral, amber, feathers, fur, and untreated leather, etc.

3. - Paper and other materials made from wood or cellulosic fiber

4. - Dyed or undyed textiles (cotton, wool, hemp, nylon, yarn etc.), including children’s fabric products, such as baby blankets, and non‐metallic thread and trim. This does not include products that have rhinestones or other ornaments that may contain lead or that have fasteners with possible lead content (such as buttons, metal snaps, zippers or grommets).

5. - Children’s books that use modern printing processes (CMYK process printing inks). This does not include any part of a book that may contain (plastic, metal, or painted parts, such as spiral binding).

6. - Certain educational materials, such as chemistry sets

7. - Precious Gemstones: diamond, ruby, sapphire or emeralds

8. - Semi-precious stones provided that the mineral or material is not based on lead and is not associated with any mineral based on lead (NOT acceptable chemical composition stones are: aragonite, bayldonite, boleite, cerussite, crocoite, linarite, mimetite, phosgenite, vanadinite & wulfenite). Baby Bead Treasures does not sell any semi-precious gemstones that contain these chemical composition elements contained within the semi-precious stone.

9. - Natural or cultured pearls

10. - Surgical steel

11. - 10K Gold or More

12. - Silver, at least 925/1000 pure

13. -Platinum, palladium, rhodium, osmium, iridium, and ruthenium